Box Elder Vet Clinic

Box Elder Vet Clinic is a small-animal veterinary clinic in Box Elder, South Dakota, located at 520 Liberty Blvd. It treats dogs and cats. Public feedback highlights routine veterinary care as well as end-of-life services, with a mix of very positive and occasional critical experiences.

Services

•Veterinary care for dogs and cats
•Treatment planning and medication communication (as described by reviewers)
•End-of-life care (euthanasia) (as described by reviewers)
•Cremation services with ashes returned (as described by reviewers)
•Memorial keepsakes such as paw prints (mentioned in a review)

Pricing

No published pricing information is available; some reviewers describe pricing as below average or “well priced.”

People

A veterinarian named Dustin is mentioned positively in a recent review; no other staff are named.

Reviews

Google reviews show a 4.7/5 rating from 245 reviews. Written feedback commonly mentions friendly staff, clear communication about treatment and medications, and compassionate handling of euthanasia and cremation/ashes return. A recent critical review describes a breakdown in communication around a paid-for paw-print keepsake during cremation and concerns about being charged for an item not received.

Reviews for Box Elder Vet Clinic

Note: Showing the 5 most recent Google reviews out of 245 we track in total. Recent reviews may not be representative of overall sentiment.

Nate Allen

1 month ago

Dustin is the best vet we have ever had the pleasure to take our fur babies to. Highly recommended

Savanah Mickey

We had to bring our dog here to be put down, which was already an incredibly difficult experience for our family. We had specifically paid to have a paw print made before he was cremated. However, when we later asked about it, we were told that staff had seen us trying to make some of our own paw prints beforehand and “assumed” we no longer wanted the one we had paid for. Because of that assumption, our dog was cremated without them ever making it. What makes this even more upsetting is that nobody confirmed this decision with us before proceeding. Once he was cremated, there was obviously no way to fix the mistake. To make matters worse, we were still charged for the paw print we never received. They also gave us a sympathy card that mentioned his paw print “will forever be in our hearts,” which honestly felt insensitive considering the situation. We understand mistakes happen, but this was an extremely emotional situation and a detail that should never have been assumed or overlooked. The lack of communication and professionalism during such a heartbreaking moment was very disappointing.

David Wilcox

Excellent communication about treatment and medicine.

Charles W. Kelley II

3 months ago

Place is the best around for both services and price!

Jack Rick

We have been taking our Husky and German Sheppard to this clinic for a while now. They are always friendly, well priced, and easy to work with. They recently really "shined" when we had the worst day possible as a pet parent. End of life is never comfortable for anyone, but the compassion and dignity in which they treated us and our loved one cannot be overstated. We chose cremation with ash return, and they were once again extremely compassionate and humble when returning the remains. I cannot tell you what that means to a grieving pet owner. Thank you so much to the team at Box Elder Vet Clinic, we will not go anywhere else.